PAYMENT OPTIONS
ONLINE
Click Pay Now to pay your bill online!
BY MAIL
Payments by check can be mailed to PO Box 230, Donaldson, AR 71941. Please do not mail cash. Hot Spring County Water Association is not responsible for payments lost in the mail.
IN PERSON
Cash, Check & Debit/Credit Card(a convenience fee will be charged) payments can be made at our office which is located at 615 North Highway 67, Donaldson, AR 71941.
BY PHONE
Payments may be made 24/7 by phone by calling:
(877) 816-0108
Please note that additional processing time should be allowed for all payments not made by automatic bill payment plan or to a customer service representative during business hours.
Our bills are mailed out on the last business day of the month and your bill is due on receipt. After the 16th of the month a 10% penalty will be added and your bill will be considered past due. On or about the last day of the month, your service will be disconnected for non-payment and a $50.00 reconnection fee will be charged to get your water back on.
FAILURE TO RECEIVE BILLS IN NO WAY EXEMPTS CUSTOMERS FROM PAYMENT.
If you do not receive your bill by the 4th day of the month, you should call the office at 1-800-384-5540 and get the amount due.